9. Internal Complaints and Appeals
If a requestor is dissatisfied with the outcome of their information request, they may:
- Request an Internal Review: The requestor can ask for an internal review of the decision if they believe the response was incorrect.
- Appeal to the Information Regulator: If the internal review is unsatisfactory, the requestor may appeal to the Information Regulator. The contact details for the Information Regulator are:
Information Regulator (South Africa)
Telephone: [Insert Number]
Email: [Insert Email Address]
Website: [Insert Website URL]
10. Amendment of the PAIA Manual
This manual will be updated from time to time to reflect changes in legislation, business practices, or company procedures. The latest version of the PAIA Manual will be available upon request and will be communicated to relevant stakeholders.
11. Contact Information
For any further assistance or to submit a request for access to information, please contact:
Information Officer:
Gareth Anthony Fismer
General Manager South African Operations
CRH-Africa Automotive (Pty) Ltd
Telephone: +27 (41) 408 4600
